Project-Stellen für Customer Care

306 Jobangebote für Customer Care

Global Customer Manager (m/f/x) Bonn, Nordrhein-Westfalen, Deutschland

Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.

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Customer Service Manager (gn) - Location: Milano (Italy) Milan

Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!

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Technical Sales Engineer ANZ (m/f/d)

Marketing & Sales Technical Sales Engineer ANZ (m/f/d) as of April 2026 from Home Office in Australia Your Job Pre-Sales Field Activity Technical Sales Presentations and hands-on training with customers Mapping out the wishes and technical requirements of our clients Communication in a documented format to the right people within the company Filtering of the right and feasible projects Taking care of sustainable growth of the sales region Customer responsibility Your Profile Bachelor's degree in Business, Engineering, Information Technology or related field Minimum 3+ years experience in camera surveillance, security systems or sensor technology Strong presentation skills Willingness to travel frequently (approx. 50%) across the region A natural sense of business and customer orientation Passion, enthusiasm and interest in IP based video surveillance and IoT systems Self-motivation and flexibility Fluent English speaking and writing skills Lena Baßler Human Resources Telefon +49 6302 9816-115

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Senior Consultant - Solution Designer Prag, Hauptstadt Prag, Tschechien

)   •  Experience with API/integration design and principles   •  Ability to design UI through Wireframes delivering great UX to our users   •  SQL knowledge   •  SW Lifecycle tools (Jira/IBM RTC)   •  Strong technical background preferably with IT degree or equivalent work experience in IT area   •  Must be communicative (fluent English necessary), enthusiastic, self-motivated, team player YOUR JOURNEY:   •  Communication with customer and internal stakeholders   •  Understanding customer requirements and business objectives   •  Analyzing User Stories / Change requests and designing IT solution   •  Provide strategic advice on using technology to achieve business goals   •  Seeking for new opportunities   •  Analyzing, compiling and presenting information   •  Adopting new technologies and working with cloud providers (MS Azure, …) WHAT WE OFFER:   •  Great team of professionals and possibility of development   •  Global projects   •  Full support from colleagues during onboarding   •  Modern offices in Chodov next to metro station   •  Huge number of internal job opportunities within the company   •  Home office possibilities   •  Permanent contract   •  Company car or car allowance   •  CAFETERIA employee benefit program with wide selection of benefits from Edenred   •  Extra week of holiday (25 days/year), 6 Self-sickness days/year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company   •  Pension Plan contribution, Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program…

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Customer Quality Engineer Staff (temp.) Bekasi

No.2, to organize and lead the discussion with respective department related with customer feedback.To implement and follow up Corrective Action Preventive Action (CAPA) system related with Customer Relationship Management (CRM) following global standardSupport in preparation of quality department monthly reportPrepare statement letter according to customer or organization requirementFill out customer questionnaire according to agreed timeline.Participate in the validation of special projects such as new machines, new materials, and so on (outside of routine validation).If necessary, discuss with customer (visit or telco) related with customer feedback and Acceptable Quality Level (AQL).To review batch record and release the finished good to be sent to customer according to established procedure.Participate in DMF renewalGive disposition of whether a batch can be released to be shipped to customer.

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Customer service agent Beringe, Limburg, Niederlande

In de dynamische omgeving van DHL moet je stevig in je schoenen staan, omdat je te maken hebt met diverse belangen, werkdruk en wisselende verantwoordelijkheden, (grote) projecten en spoedklussen. Je kunt snel schakelen tussen activiteiten en behoudt hierbij het overzicht. Ook analytisch vermogen om ingewikkelde logistieke uitdagingen in te schatten en op te lossen is een belangrijke vaardigheid in deze functie.

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Team Leader Customer Service with German (gn) - Location Bucharest Bucureşti

You will: Lead, coach, and inspire your team to achieve and exceed KPIs.Spend about 50% of your time hands-on in daily operations, leading by example.Conduct regular 1:1s, coaching sessions, and performance reviews, helping your team unlock their potential.Act as a role model for customer-centricity, ensuring we consistently deliver excellent experiences.Monitor performance in real time, adjusting staffing and resources to meet demand.Use data insights (Excel, Power BI, reports) to spot trends and drive improvements.Partner with Quality, Training, and Process teams to streamline workflows and remove bottlenecks.Collaborate with stakeholders to resolve customer pain points.Drive continuous improvement projects to make our services smarter, faster, and more efficient.Foster a culture of engagement, accountability, and curiosity in your team.

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Regional Customer Service Project Manager (m/f/x) Brüssel, Region Brüssel-Hauptstadt, Belgien

In keeping with this strategy we are offering an exciting opportunity for the position of a Regional Customer Service Project Manager (m/f/x). The Regional Customer Service Project Manager's mission is to complete aforementioned professionalization and standardization of existing Customer Service agents.

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Customer Service Project Manager (m/w/d) Biberach

Liebherr-Components AG sucht in eine/n Customer Service Project Manager (m/w/d) (ID-Nummer: 13668946)

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Associate Manager Customer Projects (m/w/d) Dortmund

Aptar Dortmund GmbH sucht in Dortmund eine/n Associate Manager Customer Projects (m/w/d) (ID-Nummer: 13689304)

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Project Manager XRX Custom Solutions (m/f/x) Aalen (Baden-Württemberg)

ZEISS sucht in eine/n Project Manager XRX Custom Solutions (m/f/x) (ID-Nummer: 13685536)

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Teamleiter Customer Project Management / Technischer Vertrieb (m/w/d) Pfedelbach bei Heilbronn

SCHEUERLE Fahrzeugfabrik GmbH sucht in eine/n Teamleiter Customer Project Management / Technischer Vertrieb (m/w/d) (ID-Nummer: 13751335)

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Junior Operations Manager Greece & Cyprus (m/f/d) Hamburg

If you know the Greek market by heart, understand key business drivers, and are eager to learn more about scaling a business locally, you are the perfect match! Previous experience in e-commerce, customer service or project management is a plus. As Junior Operations Manager for Greece and Cyprus (m/f/d), you will support the Country Manager in localizing content to ensure our global strategy resonates with the local market.

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(Senior) Manager Strategic Projects – Brand & Customer Transformation (m/w/d) Köln

OBI Group Holding SE & Co. KGaA sucht in eine/n (Senior) Manager Strategic Projects – Brand & Customer Transformation (m/w/d) (ID-Nummer: 13688100)

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(Junior) ERP Consultant Customer Support Września, Poland

YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!

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(Junior) ERP Consultant Customer Support Września, Poland

YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!

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Customer Innovation Specialist – Dairy (m/f) (abgeschlossen) International

Both customers and colleagues will expect you to be a proactive and flexible team-player, strong in project management and with excellent communications skills. DAS ANGEBOT FÜR SIE Senior Advisor Martin Alsted from Foodjob Nordic, tel. +45 2917 1009, email: mga@foodjob.dk can be contacted for further information on the position.

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Customer Project Manager High Security Printing – Cash Life Cycle Solutions (m/w/d) München

Giesecke+Devrient GmbH sucht in eine/n Customer Project Manager High Security Printing – Cash Life Cycle Solutions (m/w/d) (ID-Nummer: 13609617)

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Fertility Specialist TFP GCRM Fertility

It is offered as a guide to the key responsibilities and duties, but does not preclude other projects that may arise as the organisation evolves. Confidentiality The post holder must maintain confidentiality of information about patients, employees and other Company business in accordance with the National and European data protection legislation.

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Senior Technical Account Manager (m/f/d) - SCAYLE Commerce - Hamburg (hybrid) Hamburg (hybrid)

Nice to have Experience in ecommerce platform migrations or replatforming projects. Background in pre-sales engineering or post-sales consulting. Familiarity with platforms like SCAYLE, Salesforce Commerce Cloud, CommerceTools, SAP Commerce Cloud (Hybris), or Shopify Plus.

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Digital Project Manager (m/w/x) Aalen (Baden-Württemberg)

ZEISS sucht in eine/n Digital Project Manager (m/w/x) (ID-Nummer: 13698650)

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Sales Representative - Fleet (gn) / Location: Budapest Budapest

Experience working on projects and managing complex customer requirements. Beneficial: knowledge of fuel and energy card services. Strong numerical understanding as well as excellent negotiation and presentation skills. 

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Customer Quality & Food Safety Manager (m/f) (abgeschlossen) Paris

DAS BRINGEN SIE MIT MSC in Food or Chemical process degree with a significant background in Quality Management 6 years of experience minimum, in Quality Assurance or Food Safety in Food or Cosmetics Ingredients Business Proven international project management experience in a matrix worldwide organizationFluent in French and EnglishCustomer oriented Good relationship building both internally and externally : excellent communication and interpersonal skills, listening capabilities, helpful oriented, capable of adapting quickly and efficientlyBusiness minded and negociations skillsAbility to work cross-functionally and to meet deadlines, well-organizedRigorous, Autonomous, persevering, capacity to propose new ideas DAS ANGEBOT FÜR SIE If you are interested in this position, please contact :

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Business Development Manager (m/w/d) Mediterranean region Oranienburg, DE

We are looking for a Business Development Manager (m/f/d) For our division Graphic Innovations in Italy, Spain and Portugal Your responsibilities   You promote the ORAFOL brand in the region Italy, Spain and Portugal You develop new business and support existing customers for our graphic solutions You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.

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Business Development Manager (m/w/d) Mediterranean region Oranienburg, DE

We are looking for a Business Development Manager (m/f/d) For our division Graphic Innovations in Italy, Spain and Portugal Your responsibilities You promote the ORAFOL brand in the region Italy, Spain and Portugal You develop new business and support existing customers for our graphic solutions You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.

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Customer service consultant Utrecht, Utrecht, Niederlande

In deze klantenservice functie richt je je op de ondersteuning van DHL Service Points. Ook zullen projecten en het maken van rapportages onderdeel van je werkdag zijn. Uiteraard pak je de taken op die passen bij jouw achtergrond en voorkeuren.

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Arbeitsvorbereiter:in im Ingenieurbau (m/w/d) 20537 Hamburg

Arbeitsvorbereiter:in im Ingenieurbau (m/w/d) Hamburg Ihre Aufgaben Erstellung und Koordination von Termin-, Bauablauf-, Baustelleneinrichtungs- und Ressourcenplänen für anspruchsvolle Ingenieur-, Industrie- und Stahlbauprojekte Entwicklung wirtschaftlicher Arbeits- und Bauphasenkonzepte unter Berücksichtigung technischer, logistischer und terminlicher Anforderungen Analyse von Bauabläufen sowie Identifikation und Umsetzung bauzeitlicher Optimierungspotenziale Schnittstellenkoordination zwischen Kalkulation, Projektleitung, Planung und Bauausführung zur Sicherstellung effizienter Projektabläufe Ihre Qualifikationen Abgeschlossenes Studium im Bauingenieurwesen oder vergleichbare Qualifikation Erfahrung in der Arbeitsvorbereitung, Bauablaufplanung oder Terminsteuerung technischer Projektabwicklung Sicherer Umgang mit Planungssoftware (Power Project, MS-Project) sowie CAD-Kenntnisse und BIM-Erfahrung Technisches und wirtschaftliches Verständnis sowie strukturierte, analytische Arbeitsweise und Kommunikationsstärke Unser Angebot Vielseitige Entwicklungsmöglichkeiten: Internationale und vielseitige Projekte sowie ein Aufgabengebiet, in dem Sie persönlich wachsen können.

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Teamlead Product (m/f/d) - Search Engine - onsite in Hamburg Hamburg (hybrid)

Act as a role model for your team, keep spirits high and bring drive into your projects. MySQL Python Google BigQuery Gitlab What you will do Manage your team independently and take responsibility for the team’s output as well as end-to-end feature conception & planning Steer an experienced development team within an agile working culture (SCRUM, Kanban) – organize and moderate agile meetings (e.g., standup, planning, retrospective, feature demonstrations, etc.)

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Technical Administrator Charge Points (gn) fulltime/parttime (hybrid) Ratingen

As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics. For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals.

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Business Development Manager (m/w/d) Northern Europe Oranienburg, DE

We are looking for a Business Development Manager (m/f/d) For our division Graphic Innovations in United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia  Your responsibilities   You promote the ORAFOL brand in the region United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia You develop new business and support existing customers for our graphic solutions You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.

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Business Development Manager (m/w/d) UK & Northern Europe Oranienburg, DE

We are looking for a Business Development Manager (m/f/d) in the United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia  Your responsibilities   You promote the ORAFOL brand in the region United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia You develop new business and support existing customers  You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.

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Business Development Manager (m/w/d) Northern Europe Oranienburg, DE

We are looking for a Business Development Manager (m/f/d) For our division Graphic Innovations in United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia Your responsibilities You promote the ORAFOL brand in the region United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia You develop new business and support existing customers for our graphic solutions You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.

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Business Development Manager (m/w/d) UK & Northern Europe Oranienburg, DE

We are looking for a Business Development Manager (m/f/d) in the United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia Your responsibilities You promote the ORAFOL brand in the region United Kingdom, Ireland, Belgium, Luxembourg, the Netherlands and Scandinavia You develop new business and support existing customers You initiate and coordinate product and material release projects in close cooperation with the individual contacts on the customer side and our R&D team You actively contribute to the systematic development of our product range You create sales concepts and identify new market potentials/ business opportunities.

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Clinical Research Associate 2 (m/w/d), IQVIA Biotech Frankfurt, Hesse, Germany

You’ll have the opportunity to put your passions to work in an environment designed to help you gain experience in a wide variety of therapeutic areas and in covering projects in Germany, Austria and Switzerland. Your responsibilities will include: Performing site selection, initiation, monitoring and close-out visits.

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Teamlead Product (m/w/d) - Product Sorting - onsite in Hamburg Hamburg oder Berlin (hybrid)

A/B testing), and performance optimization E-commerce experience (preferably retail), with a good understanding of commercial levers such as conversion, margin, stock, and campaign logic Experience in IT project management and leading cross-team initiatives You take ownership, make data-informed decisions, and feel comfortable operating in a high-impact product area You are comfortable working in an international environment You have excellent communication skills (in English) and can translate complex technical topics into clear business language You are analytical, structured, customer-focused, and impact-driven Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Laracast account for free Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF ABOUT YOU.

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Resident Engineer (m/f/d) Palmela / Portugal

Product and Application Knowledge Technical Problem Solving Long project duration possible Ihr Kontakt Ansprechpartner Julia Lang Referenznummer 860075/1 Kontakt aufnehmen E-Mail: julia.lang@hays.de Anstellungsart Freiberuflich für ein Projekt

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Resident Engineer (m/f/d) Palmela / Portugal

Product and Application KnowledgeTechnical Problem Solving Long project duration possible Ihr Kontakt Ansprechpartner Julia Lang Referenznummer 860075/1 Kontakt aufnehmen E-Mail: julia.lang@hays.de Anstellungsart Freiberuflich für ein Projekt

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Expert Customer Service Retail Italy (m/f/d) Via Nuova Zelanda 8 - Box 5, 35127, Padova PD

Your Impact Manage and develop key retail accountsBuild and maintain strong relationships with various distribution platformsHandle pallet voucher operations, including scheduling and coordination with logisticsProcess complaints and prepare analyses to optimize processesSupport projects and contribute innovative ideas to improve the network

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Head of Engineering (m/w/d) - SCAYLE Agency - onsite in Hamburg Hamburg (hybrid)

What you will do Technical Authority: Define backend architecture standards, hosting strategies, and binding technical directions across all agency projects. Middleware Orchestration: Oversee the design and operation of mission-critical eCom flows: Data & Orders: Product/stock synchronization and complex order delegation logic.

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Refund Services Product Manager (gn) - Location Romania Bucureşti

. • Strong communicator across functions. • Process‑oriented and structured. • Solid project management skills. • Proactive and solution‑oriented. • Comfortable in a fast‑paced, international environment. We are looking forward to your application and to applicants who enrich our diverse culture!

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Project Manager (m/f/d) - SaaS & E-Commerce Platforms - SCAYLE United States

Do you want to join us? Responsibilities Lead and steer complex replatforming projects independently Manage System Integrators and external partners to meet SCAYLE standards Ensure smooth connectivity and operation of customer environments post-go-live Own project lifecycle from planning to rollout, including budget and resource management Collaborate with internal and external stakeholders to align priorities and expectations Maintain transparent communication, progress tracking, and documentation throughout projects Apply agile methods to drive timely decisions and efficient execution Requirements Bachelor’s or Master’s degree in Business Administration, Computer Science, Business Informatics, Engineering, or similar experience 5+ years in IT project management, ideally in e-commerce or SaaS Proven experience managing enterprise customers and external service providers Strong knowledge of project management methodologies like Agile, Scrum, or Waterfall Solid understanding of e-commerce architectures, APIs, and MACH principles Exceptional communication and stakeholder management skills Experience with complex platform migrations or replatforming projects and project management certifications is a plus YOU ARE THE CORE OF OUR COMPANY We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are.

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Senior Medical Director - Cell and Gene Therapy (m/w/d) Frankfurt, Hesse, Germany

Support preparation of customer and bid defense meetings, e.g. training and preparation of the assigned project team; provide specific content; ensure presentation focus and content effectively conveys CAGT strategy. Attends and presents at customer meeting, or bid defense or partnership meetings, as required.

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Senior Director, SID Immunoglobulins - Commercial Operations International EMEA, GB, Berkshire, Maidenhead, CSL Behring

Postgraduate qualification preferred.12+ years of relevant commercial experience in international biopharmaceuticals, including extensive strategic and operational marketingPossesses strong commercial acumen, and the ability to manage multiple priorities, processes, timelines, and expectations across diverse stakeholder groupsExperience in leading strategic processes for portfolio and brand development, including investment and resource allocationExperience leading global marketing initiatives and managing diverse, multicultural matrix teamsExperience in P&L management & ideally as a General Manager requested to realise the value of expected portfolio and brand growthDemonstrated ability to lead, influence and inspire cross-functional matrix teams, driving collaboration, innovation and results at a global, region and local levelProficiency in CRM systems and tools, with a focus on leveraging data-driven insights to drive customer engagement and retentionStrong strategic and analytical capabilities, with the ability to translate market insights into actionable marketing strategies and tacticsExcellent project management skills, with a track record of successfully managing complex, multi-stakeholder projects from inception to implementationAn excellent command of the English language (spoken and written) is required About CSL Vifor CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in iron deficiency and nephrology.

Stellenangebot Senior Director, SID Immunoglobulins - Commercial Operations International ansehen

Senior Data Analyst (m/f/d) - Shop Analytics - onsite in Hamburg or Berlin Hamburg oder Berlin (hybrid)

MySQL Python Google BigQuery Gitlab What you will do Conduct in-depth analyses on shop user behavior to uncover actionable insights Drive shop optimization and growth by providing analytical insights to Business and Product Owners and influencing product enhancements Shape the success metrics for our shop, developing and monitoring KPIs that directly impact millions of users’ shopping experiences Provide full-cycle A/B test analytical support to optimize shop performance Define tracking requirements and support QA of tracking implementations to ensure data accuracy and reliability Design and implement advanced dashboards, enabling self-service analytics across the organization Collaborate with multiple stakeholders across the organization to answer shop-related questions with analytical insights, supporting business decision-making Who you are Advanced proficiency in SQL for complex data analysis and querying large datasets Expertise in e-commerce KPIs and funnel analysis Solid understanding of web analytics and experience working with frontend tracking data (GA4 experience is a plus) Experience with data visualization tools (e.g., Looker Studio, Tableau, or similar) to create compelling dashboards and reports Advanced knowledge of A/B testing methodology and statistical analysis for experiment design and interpretation Strong understanding of customer segmentation and cohort analysis in the  e-commerce context Proactive and self-driven, with the ability to work independently and drive projects from conception to completion Collaborative mindset, adept at working with cross-functional teams and building strong relationships with stakeholders Pragmatic approach to problem-solving, consistently delivering efficient, data-driven solutions.

Stellenangebot Senior Data Analyst (m/f/d) - Shop Analytics - onsite in Hamburg or Berlin ansehen

Service Sales Engineer - Northeast Boston MA, Syracuse NY, Hartford CT

To succeed, you will need Education: Engineering/science degree or technical equivalent (engineering related job experience)  Skills & Knowledge: Skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory  Experience with on-site customer facing role  Excellent interpersonal, oral, and written communication skills  Knowledge of or ability to learn and communicate technical information  Ability to create custom solutions to address specific process needs by bringing together the needed company technical resources is a must.    The ability to get along with others and engage them in projects or activities  Ability to focus from one task to another  Prioritize tasks effectively  Excellent PC skills are required (MS Office, Word, Excel, & Powerpoint)  Other Requirements: Prospecting and selling mentality  A background in a technical operational side and rotating equipment of sales High energy individual with insatiable curiosity and commitment to get it done.  

Stellenangebot Service Sales Engineer - Northeast ansehen

Teammanager Data Hub Sales (gn) Vollzeit/Teilzeit (hybrid) Ratingen

What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.  

Stellenangebot Teammanager Data Hub Sales (gn) Vollzeit/Teilzeit (hybrid) ansehen

Nurse Manager TFP Simply Fertility

· To build good relationships with suppliers in order to ensure good service and to facilitate participation in trials. · To help project the image of the clinic in professional and patient communities. Quality management · To develop and maintain standard operating procedures and new protocols as practices and technology develops

Stellenangebot Nurse Manager ansehen

Professor for Health Informatics Berlin

Vacancy at the Berlin University for a professorship (W2) in the field of Health Informatics, which may and should also initiate its own research projects. A Bachelor's programme in Computer Science in Culture and Health and a Master's programme in Applied Computer Science are offered.The teaching assignment is in Bachelor's and Master's degree programmes of the department at the University in Berlin.

Stellenangebot Professor for Health Informatics ansehen

Werkstudent (w/m/d) - Development & Project Management Montabaur, Zweibrücken

1&1 sucht in eine/n Werkstudent (w/m/d) - Development & Project Management (ID-Nummer: 13725147)

Stellenangebot Werkstudent (w/m/d) - Development & Project Management ansehen

Teammanager Sales Management Truck & Bus DACH Nord (gn) Vollzeit/Teilzeit

You act as the second point of contact for selected strategic key accounts in your region. You contribute to annual reviews and major customer projects. You are responsible for forecasts, pipeline management, and KPI reporting for your region. You regularly monitor the market and competition and derive concrete actions from your findings.

Stellenangebot Teammanager Sales Management Truck & Bus DACH Nord (gn) Vollzeit/Teilzeit ansehen

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